Terms of Service

1. Acceptance of Terms

By accessing and using ChefSuite Pro ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

ChefSuite Pro is a comprehensive restaurant management platform that provides:

• AI-powered menu optimisation and analytics
• Inventory management and tracking
• Real-time performance monitoring
• Staff management tools
• Financial reporting and analytics
• Integration with POS systems and third-party services

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to terminate accounts that violate these terms or engage in fraudulent, abusive, or illegal activities.

4. Subscription and Payment Terms

4.1 Subscription Plans

ChefSuite Pro offers various subscription plans with different features and pricing. All fees are non-refundable except as required by law.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees.

4.3 Price Changes

We reserve the right to change our pricing with 30 days' notice to existing subscribers.

5. Data and Privacy

5.1 Data Ownership

You retain ownership of all data you input into the Service. We do not claim ownership of your restaurant data, customer information, or business analytics.

5.2 Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.

5.3 Data Processing

We may process your data to provide and improve our services, generate analytics, and comply with legal obligations. See our Privacy Policy for details.

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use the service for any illegal or fraudulent activities
• Interfere with or disrupt the service or servers

7. Intellectual Property

7.1 Our IP Rights

The Service, including its software, algorithms, design, and content, is protected by copyright, trademark, and other intellectual property laws.

7.2 Licence to Use

We grant you a limited, non-exclusive, non-transferable licence to use the Service in accordance with these terms.

8. Service Availability and Support

8.1 Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance.

8.2 Support

We provide customer support through various channels including email, chat, and phone during business hours.

9. Limitation of Liability

To the maximum extent permitted by law, ChefSuite Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

10. Indemnification

You agree to indemnify and hold harmless ChefSuite Pro from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

11. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will cease, and we may delete your data after a reasonable period.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service.

13. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of England and Wales.